PRIVACY POLICY

Privacy Policy

Update date: 12/09/24

A Freakin' Dream respects your privacy and is committed to protecting your personal information. This privacy policy describes how we collect, use and process your personal data in accordance with the General Data Protection Regulation (GDPR - EU Regulation 2016/679) and Italian laws.

1. Data Controller

The data controller is:

A Freakin' Dream - Via Frusa 39/H

Email: info@afreakindream.com

2. Type of Data Collected

When you use our website or purchase our products, we may collect the following types of personal data:

  • Identification data: name, surname, address, email, telephone number.

  • Payment Data: Credit card details, bank accounts, and other information necessary to make transactions.

  • Technical data: IP address, browser type, browsing data.

  • Usage Data: Information about how you interact with our website and our email communications.

  • Cookies and tracking technologies: to personalize your experience and improve our service. For more details, see our section on Cookies.

3. Purpose of Data Processing

The personal data we collect is processed for the following purposes:

  • Order Management: Process and manage your orders, including shipping and after-sales support.

  • Service communications: sending order confirmation emails, shipping information, and purchase updates.

  • Marketing and communications: with your consent, sending newsletters, promotional offers and updates on new products.

  • Site improvement: analyze your browsing behavior to improve our user experience.

  • Legal Compliance: Comply with legal obligations, including record keeping for tax purposes.

4. Legal Basis for Processing

We only process your personal data if we have a legal basis for doing so, as required by the GDPR. The legal bases include:

  • Consent: for sending marketing communications or for the use of some non-essential cookies.

  • Contract: to process your order and provide the services you request.

  • Legal obligation: to comply with regulatory obligations.

  • Legitimate interest: to improve our user experience and protect our site from fraudulent activity.

5. Data Sharing

We do not sell or rent your personal information to third parties. However, we may share your data with the following parties:

  • Payment service providers to process transactions.

  • Shipping and courier services to deliver your purchases.

  • Marketing platforms to send newsletters and advertising communications, only if you have given your consent.

  • Public authorities when required by law or in response to legal proceedings.6. Trasferimento Internazionale dei Dati

  • I tuoi dati personali potrebbero essere trasferiti a paesi al di fuori dell'Unione Europea. In questi casi, ci assicuriamo che siano adottate adeguate misure di sicurezza per garantire che i tuoi dati siano protetti, come clausole contrattuali standard o certificazioni Privacy Shield.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, unless the law requires or permits a longer retention period. In general, we retain order data for a period of 10 years in compliance with tax obligations.

8. Rights of the interested party

You have the right to:

  • Access your personal data and receive a copy.

  • Correct any incorrect or incomplete data.

  • Erase your personal data ("right to be forgotten"), unless there are legal retention obligations.

  • Restrict the processing of your personal data.

  • Object to processing for marketing purposes.

  • Data portability, requiring you to transfer your data to another organization.

You can exercise your rights by contacting us via email at info@afreakindream.com We will respond to your requests within the deadlines established by law (usually within 30 days).

9. Data Security

We take technical and organizational security measures to protect your personal data from unauthorized access, accidental loss, destruction or disclosure.

10. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page indicating the date of the last update.

11. Contacts

If you have any questions regarding this Privacy Policy, you can contact us by email at: info@afreakindream.com

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A Freakin' Dream is committed to respecting your privacy and protecting your personal data as established by current regulations.